FAQ

Arleo pieces are either 18k gold-plated on 925 sterling silver or rhodium plating on 925 sterling silver. Arleo only utilizes genuine pearls & stones and therefore each piece is made with the utmost attention to detail. We take pride in using high-quality, sustainable materials.

Gold Vermeil is a category of jewelry that combines a sterling silver base with a thick layer of gold plating. Arleo jewelry is gold plated in 18k gold 2.5 microns thick which means it's five times more thicker than your average gold plated jewelry.

Yes, our jewelry is made with sterling silver, which is nickel-free and hypoallergenic, making it safe for sensitive skin.

Our jewelry is meant to be worn everyday and also throughout all of your day's activities. However, to keep your jewelry looking its best, we recommend to avoid prolonged contact with water, lotions, and perfumes. Clean your pieces with a soft cloth and store them in a dry, safe place when not in use.

Moissanite is durable and easy to care for. Simply clean with warm water, a mild soap, and a soft toothbrush for extra sparkle.

Absolutely! Arleo pieces are designed to be both bold and practical, perfect for everyday wear while adding a touch of elegance and individuality to your look.

At this time, we do not offer international shipping. We hope to be global soon.

We provide a sizing guide on our website to help you find the perfect fit. You can find the sizing chart on the website footer.

We accept returns within 7 days of receiving your shipment, provided the jewelry is unworn and in its original packaging. Please note return postage costs will be the responsibility of the customer. Original shipping cost is non-refundable. For more detailed policy information please check our Return Policy located in the footer.

We offer exchanges on sizing for any items where multiple sizes are available. Exchange requests must be submitted within 7 days of receiving your order. To request an exchange, please follow the instructions on our Exchange Policy located in the footer.

Many of our designs are created with versatility in mind, so you can easily layer necklaces or stack rings for a personalized look that suits your style.

At this time, we do not offer custom jewelry, but stay tuned for future collections that may include personalized options!

Yes! All Arleo pieces come beautifully packaged, perfect for gifting. We also offer a special gift shopping bag at an additional cost at checkout.

Arleo is designed for those who want to stand out with bold, geometric designs that are both elegant and practical for everyday wear. You get the best of both worlds by combining statement jewelry elements with elegant sophistication.

We accept a variety of payment methods for your convenience, including all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay.